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Helping our communities build a financially sustainable future

Who is recoveriescorp?

Recoveriescorp is a contact centre specialising in receivables management solutions and insurance claims recovery services. We provide innovative and tailored end-to-end solutions for our clients.  


With over 1,000 staff and offices in Melbourne, Sydney, Auckland, Suva, Johannesburg and Durban, we have extensive experience serving Federal, State and local Government as well as the Insurance, Banking and Finance, Telecommunications and Utilities sectors. 

We offer a collaborative partnership and integrated solutions designed for each clients’ specific requirements.

We're here to help

Over the past 30 years, recoveriescorp has worked closely with some of Australia’s largest banks, government agencies, utilities and insurance companies to help their customers get back on track and overcome situations of financial difficulty, enabling them to move forward into a financially sustainable future.

Have you been contacted by recoveriescorp, on behalf of the ATO? 

As of January 2024, recoveriescorp has been engaged by the Australian Taxation Office to assist in the collection of overdue debts. If you have been contacted by us regarding an ATO matter, you can call us on 1300 323 495. You can also find more information about our engagement on the ATO website by searching “If you don’t pay” under the section "External debt collection agencies".

Have you heard from us regarding an outstanding debt?

You may have received a phone call or message from us. We offer the option of making online payments through our simple and user-friendly Self Service portal.

Managing your account

You can manage your account online via a number of self-service options through our secure Self Service portal to:

  • Make a payment and obtain an electronic receipt

  • Set up a recurring payment arrangement

  • View your payment history

  • Check your account balance

  • View and accept available settlement offers

  • Schedule emails and/or payment reminders

  • Set up a BPAY payment

If you require further assistance, please call us on 1300 663 060 to make a payment over the phone or to speak to one of our friendly staff members.

It's a simple process. Click one of the options below to find out how to make payment.

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Home: Our Firm

Ways to Pay

Your Online Account

Use Self Service to check your balance or make a payment.


Check your statement for
your Reference Number.

By Phone

Call 1300 663 060 to pay with your
credit or debit card.

AusPost BillPay

At any Australia Post branch
or Online.

Help Centre

I've been contacted by recoveriescorp. What should I do?

You can use our Self Service option to manage your account online. Click here to resolve your outstanding balance in five minutes or less.

Can I speak to someone about this matter?

Our experienced operators can assist you with enquiries you may have about your outstanding balance. Simply call us on 1300 663 060.

I'm experiencing Hardship. Can you help?

Yes. Whatever your circumstance, recoveriescorp is ready to assist. Contact Us or click to learn more about our Hardship process.

Where can I find my credit reports?

You can contact these credit bureaus for information relating to your credit file:

Equifax: 13 83 32

Illion: 13 23 33

Experian: 1300 783 684

Myself and my family have been going through a rough time of late... the way I was spoken to right now made me feel like I could get through it... 

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