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Helping our communities build a financially sustainable future

Who is recoveriescorp?

Recoveriescorp is a contact centre specialising in receivables management solutions and insurance claims recovery services. We provide innovative and tailored end-to-end solutions for our clients.  


With over 700 staff and offices in Sydney, Melbourne, Suva, Johannesburg and Durban, we have extensive experience serving Federal, State and local Government as well as the Insurance, Banking and Finance, Telecommunications and Utilities sectors. 

We offer a collaborative partnership and integrated solutions designed for each clients’ specific requirements.

We're here to help

Over the past 29 years, recoveriescorp has worked closely with some of Australia’s largest banks, government agencies, utilities and insurance companies to help their customers get back on track and overcome situations of financial difficulty, enabling them to move forward into a financially sustainable future.

Have you heard from us?

You may have received a phone call or message from us.  We offer the option of online payments on our simple and user-friendly Self Service portal.


It's a simple process. Click below to find out how.

You can manage your account online via a number of self-service options through our secure Self Service portal to:

  • Make a payment and obtain an electronic receipt

  • Set up a recurring payment arrangement

  • View your payment history

  • Check your account balance

  • View and accept available settlement offers

  • Schedule emails and/or payment reminders

  • Set up a BPAY payment

If you require further assistance, please call us on 1300 663 060 to make a payment over the phone or to speak to one of our friendly staff members.

A man looking at his laptop

you have received

an email

A couple paying a bill

you have received

a letter

A lady looking at her mobile

you have received

an SMS

Ways to Pay

Your Online Account

Use Self Service to check your balance or make a payment


Check your statement for your Reference Number

By Phone

Call 1300 663 060 to pay with your credit or debit card

AusPost BillPay

At any Australia Post branch or Online

Help Centre

I've been contacted by recoveriescorp. What should I do?

You can use our Self Service option to manage your account online. Click here to resolve your outstanding balance in five minutes or less.

Can I speak to someone about this matter?

Our experienced operators can assist you with enquiries you may have about your outstanding balance. Simply call us on 1300 663 060.

I'm experiencing Hardship. Can you help?


Whatever your circumstance, recoveriescorp is ready to assist. Contact Us or click to learn more about our Hardship process.

Where can I find my credit reports?

You can contact these credit bureaus for information relating to your credit file:

Equifax 13 83 32

Illion 13 23 33

Experian 1300 783 6846

Myself and my family have been going through a rough time of late... the way I was spoken to right now made me feel like I could get through it...