Quality Assurance

Quality assurance drives every single aspect of our business, and our clients have the assurance that they’re partnering with a company that values high standards and emphasises the importance of quality control.

Recoveriescorp is an AS/NZS ISO 9001:2000 quality management system certified organisation, and is fully committed to maintaining our outstanding reputation for excellence in debt recovery. This certification ensures our management system pursues continuous improvement and consistently delivers high levels customer satisfaction.

Our business processes are thoroughly documented, well implemented and regularly verified through internal and client audits. Independent auditors conduct nine monthly reviews to maintain the accreditation. We’re proud of our business process transparency, and invite all clients to audit our staff, systems and procedures.

QMI, a division of SAI Global, maintains our QA standards and audits businesses processes.

OHS

We are OHSAS18001 certified and are firmly committed to providing a safe workplace for all staff.

Environmental

We are ISO14001 certified. Being a responsible corporate citizen is central to our business activities.