As the interface between our clients and their customers, recoveriescorp is committed to meeting the highest standard of ethical business practices in our sector.

A core value is protecting our clients’ brands and reputations. So our staff undergo continual development and training, as well as regular competency tests on their knowledge of key legislation. 

Strict standards are maintained internally by our compliance officers, and SAI Global is commissioned to carry out independent staff audits.

Assisted by our incorporated legal firm, Mason Black Lawyers, recoveriescorp closely monitors all legislative changes which could impact on business procedures or client services.  Mason Black Lawyers also issues regular updates and staff training on new regulatory requirements.

Recoveriescorp is compliant with the following legislation:

• ACCC Guidelines for the Collection of Debts pursuant to section 60 of the Trade Practices Act
• The Federal Privacy Act
• The National Consumer Credit Protection Act 2009
• Each state or territory’s civil proceedings legislation